Privacy Policy

The controller of the personal data collected through this website is Dr. Alejandro Ayala.

Contact email for privacy-related matters: contacto@dralejandroayala.com

The remaining identification and contact details of the controller will be completed before the website is definitively published.

This website does not require users to create an account or register.

We may receive personal data when a user voluntarily uses the contact form or communicates through the contact methods available on the website.

Depending on the information voluntarily provided by the user, this may include their name, contact details, reason for contacting us and the contents of their message.

Users are encouraged not to include medical reports, clinical images, diagnoses or other health information that is not necessary for an initial contact request.

Personal data submitted through the contact form may be processed to:

• receive and manage the user's request;
• respond to enquiries or requests for information;
• facilitate, where appropriate, the scheduling of an assessment or consultation;
• maintain communications necessary in connection with the request.

Information submitted through the contact form will not be used for marketing communications unless separate, specific and voluntary consent is requested for that purpose in the future.

Personal data provided by the user will be processed on the legal basis applicable to the particular request, including taking steps at the request of the data subject prior to a potential provision of services and, where appropriate, consent given by the user.

The website contact form is intended for initial contact only and does not replace a medical consultation or constitute a channel for submitting medical records or clinical documentation.

If a user voluntarily provides information concerning their health, such information should be limited to what is strictly necessary to manage the request.

Where the processing of special categories of personal data requires explicit consent or another specific legal basis, the safeguards required by applicable data protection law will apply.

Personal data will be retained only for as long as necessary to respond to the request and subsequently for any period required to comply with applicable legal obligations or address potential liabilities.

Enquiries that do not result in any subsequent relationship may be deleted once they are no longer required for the purpose for which they were received.

Personal data will not be sold to third parties.

Certain technology providers necessary for website hosting, email, security or other technical services may have access to limited personal data where required to provide their services, subject to the applicable data protection requirements and safeguards.

Information concerning the final service providers will be updated before production deployment once the corresponding services have been contracted.

Where technology providers involve international transfers of personal data, such transfers will be carried out using the mechanisms and safeguards required under applicable data protection law.

Where applicable, users may request access to, rectification or erasure of their personal data, object to or request restriction of processing, request data portability, and withdraw consent where processing is based on consent.

Requests may be sent to: contacto@dralejandroayala.com

Data subjects may also lodge a complaint with the competent data protection authority if they believe that the processing of their personal data does not comply with applicable law.

Reasonable technical and organisational measures will be implemented to protect personal data against unauthorised access, loss, alteration, disclosure or destruction, taking into account the nature of the information processed and the associated risks.

The website may contain links to third-party websites or services. Dr. Alejandro Ayala does not control the privacy practices of such third parties. Users should review the corresponding privacy policies before providing personal information to them.

This Privacy Policy may be updated to reflect legal, technical or service-related changes. The date of the latest update will appear at the beginning of this document.